Privacy Notice

Start Date: November 2025

Micky9 takes privacy and data security seriously. This notice explains what information we collect, why we collect it, how we store and protect it, and when it may be shared. Our practices are designed to align with Australian privacy expectations, GDPR-style privacy principles, and AML/KYC obligations that apply to real-money gaming platforms.

1. What Information Do We Collect?

When you register, log in, or use Micky9 services, we may gather information such as:

• Identity details (for example: full name, date of birth, and other profile information you provide).
• Contact details such as your email address and mobile number.
• Verification files used for KYC (e.g., passport, driver licence, national ID, and selfie checks).
• Payment and wallet information, including PayID details and transaction history.
• Device and technical data (IP address, browser type, device model, and approximate location signals).
• Account and gameplay activity (logins, deposits/withdrawals, bonus participation, and usage patterns).

2. How Do We Use This Information?

We use collected information to operate and improve the platform, including for:

• Confirming account ownership and reducing fraud or unauthorised access.
• Completing AML and KYC checks required for compliance and safety.
• Handling deposits, withdrawals, and other account-related payments securely.
• Maintaining performance, fixing issues, and improving site functionality.
• Providing support services and responding to account enquiries.
• Sending important service updates and security messages, and promotions only where you’ve opted in.

3. When Do We Share Data?

Micky9 only discloses personal data to selected third parties when necessary for operations or legal obligations, including:

• Payment providers and financial partners that process transactions.
• Verification and fraud-prevention services used to protect users and the platform.
• Regulators or law enforcement agencies where disclosure is required by law.
• Professional advisors (compliance, legal, audit) where reasonably needed.

We do not sell, lease, or trade your personal information for advertising or marketing profit.

4. How Do We Protect Your Information?

We use practical and technical controls to help safeguard your information, including:

• Encrypted connections (SSL) for sensitive pages and transactions.
• Firewall protection, monitoring, and security checks to detect suspicious activity.
• Access controls that limit data handling to authorised personnel only.
• Regular maintenance procedures such as backups, reviews, and integrity checks.
• Operational alignment with privacy expectations, AML/CFT duties, and GDPR-style protection principles.

5. How Long Is Data Kept?

We keep information while your account remains active and as needed to provide services. If an account is closed, certain records may be retained for up to 5 years (or longer if required) to meet compliance, reporting, and regulatory obligations.

6. Your Choices and Rights

Depending on your circumstances and applicable rules, you may request:

• A copy of the personal data we hold about you.
• Updates to incorrect or outdated information.
• Deletion of certain data where the law allows it.
• Removal from marketing messages at any time.
• More details about how your information is handled.

To submit a request, contact our team via LiveChat. Your request will be reviewed and handled as quickly as possible.